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Two Enchantment Resort Employees Honored as Stars of the Industry

12/15/2014

Camilo Casiano Wins Outstanding Employee of the Year

John Hamblen Wins Maintenance Employee of the Year 

SEDONA, Ariz (December 15, 2014) – Enchantment Resort is proud to announce that two employees were honored with Stars of the Industry awards from the Arizona Hotel & Lodging Association (AzHLA).  Camilo Casiano, a 23-year employee, received the Outstanding Employee of the Year award for small hotels.  John Hamblen, an 8-year employee, received the Maintenance Employee of the Year award.

AzHLA, the leading policy advocate for the Arizona lodging industry, represents more than 38,000 guestrooms statewide and almost 500 members.  For more than 40 years, they have recognized lodging employees who best symbolize the quality service of the industry with the annual Stars of the Industry awards.

 “Camilo has displayed incredible commitment and loyalty throughout his entire 23 years of employment with the property,” says Bruce Grosbety, managing director of Enchantment Resort.  “Despite not owning a car, and with no public transportation to the resort, he has never been late for work.  His job as a steward is not glamorous, yet he excels with consistency and a tremendous work ethic. He is held in high regard by his co-workers; when he announced he was retiring earlier this year, the culinary team was so devastated he decided to stay on in a part-time capacity!  Internally, Camilo was recognized with the Employee of the Third Quarter award in 2012.”

Hamblen works the graveyard shift at the resort and is one of the few employees on property at that time.  “John often has to trouble shoot with no assistance or support, which can be daunting, yet he is able to maintain a calm and confident attitude, giving guests peace of mind while he deals with the situation at hand,” says Grosbety.   “He has a natural ability to make anyone feel instantly at ease and is a professional in dealing with guests.  His tremendous commitment and stellar work have been consistent throughout his employment.  Internally, John has been recognized with the Employee of the Month award in May 2007.

Enchantment recognizes the value of its employees who together create memorable experiences for  guests by exceeding expectations.  Respected by their peers and greatly appreciated by the management team, we take our hats off to Camilo Casiano and John Hamblen for their extraordinary service.  They are shining stars of the industry!

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About Enchantment Resort

Enchantment Resort, part of the Enchantment Group portfolio of award-winning properties, is situated in Sedona's breathtaking Boynton Canyon. The 70-acre resort hosts 218 guest rooms with private viewing decks boasting panoramic views of the red rock canyon. A centrally located clubhouse offers four distinct indoor and outdoor dining experiences, a seasonal pool grill, tennis courts and a boutique. More than 100 weekly activities are available to guests, including life-affirming treatments at the world-renowned destination spa, Mii amo; golf at Seven Canyons; hiking, mountain biking, and more. For more information or reservations, please visit www.enchantmentresort.com  or call 800.826.4180.

About Enchantment Group 

Enchantment Group focuses on developing and managing all aspects of hotels, resorts, spas and communities. Headquartered in Scottsdale, Arizona, Enchantment Group provides highly personalized branded or customized resort and spa development and management services in ways that maximize performance and return on investment. Award-winning properties managed by Enchantment Group include Mii amo, Enchantment Resort, and Seven Canyons, all in Sedona, Arizona; and the Tides Inn and Golden Eagle Golf Club in Irvington, Virginia.  Enchantment Group is part of Montreal-based 360 VOX Corporation, a real estate and hotel development company.