rock formation surrounded by trees during daytime

Forbes Health Certified & Cleanliness Measures in Sedona

Enchantment Resort Safety and Wellbeing

Dear Valued Guest,

It is our pleasure to welcome you to Enchantment Resort. We are committed to the safety and wellbeing of our team, guests and community and want to share with you our new operating procedures that ensure the highest standard of cleanliness and safety. We hope you take comfort in knowing that each one of our team members has received special training for us to be able to open the resort.

Resort Information

  • The resort has been thoroughly deep cleaned and sanitized and will maintain a rigorous cleaning schedule. Each guest room is thoroughly cleaned through a rigorous sanitization process that utilizes industry leading electrostatic spray technology and hospital-grade disinfectant.
  • Hand sanitizing stations are readily available for guest and team member use throughout the property. Personal protective masks and gloves are available to guests upon request at the front desk.
  • At this time, resort access and all amenities will be limited to registered guests of Enchantment Resort.
  • Resort guests over the age of five are encouraged to wear face masks in all public areas of the resort, including but not limited to; Resort Clubhouse, retail stores, restaurants and where social distancing is not possible.
  • Transportation around the resort is available to single parties of up to four guests to ensure safe distancing.
  • The health of our team members is a top priority and is being carefully monitored. Appropriate personal protective equipment (PPE) will be worn by team members in adherence with CDC guidelines and Arizona state laws.
  • Guest folios will be emailed to you for your safety and convenience upon departure.
  • The option to add gratuities to your guest folio for bell staff and housekeeping has been added for your convenience.
  • In activities, we will add a suggested gratuity, which you may adjust at any time.
  • Masks are required while in the Spa Suites and guests are asked to practice social distancing by maintaining a safe distance of 6 feet between yourselves, other guests, and team members.

Housekeeping

To provide guests with a superior level of housekeeping, daily service has been refined to accommodate personal preferences and maintain physical distancing.

  • With your health and safety in mind, our housekeepers will perform stayover and turndown service once you have exited your room. Service option is daily between 9am-5pm, unless otherwise stated at arrival. Please contact our operator if you would like housekeeping service.
  • Guest room mini bars have been removed. In its place, we have created a personalized snack and beverage menu that can be viewed on guest room TVs and conveniently delivered through in-room dining.

Dining

Our dining experiences have been modified to provide guests with exceptional service while remaining safe.

  • Dining in our restaurants is exclusive to resort guests and homeowners. We appreciate you making reservations to avoid potential wait times during peak dining hours.
  • Che Ah Chi will be open for dine-in service for breakfast and dinner. Patio spaces have been reconfigured to allow for additional al fresco dining at Che Ah Chi in a more spacious layout. All printed menus are single-use and will be discarded after each guest.
  • Dining rooms and bars have reduced seating capacities to allow for a minimum of six feet between each seated group. A half hour break is scheduled between meal periods to ensure thorough cleaning and sanitization.
  • For those who would like to dine in the comfort of their private casita or suite, in-room dining service is available.
  • We are offering a tastefully prepared “In the Raw” menu. This offering is an innovative and exciting meal option that guests may enjoy from the privacy of their suite or guest casita. Guests can relax outside on their patio taking in the sunset, grilling their own entrée.

Che Ah Chi Hours
Breakfast: 6:30am to 11am
Dinner: 5:00pm to 9:00pm

Tii Gavo Lounge Service
Lunch Menu: 11:30am to 4:00pm
Dinner Menu: 4:30pm to 9:00pm
Bar Service: 11:30am to 10:00pm

In Room Dining Hours

Breakfast: 6:00am to 11:00am
All Day Menu: 11:00am to 11:00pm
To Go Service: 6:00am to 9:00pm
In the Raw*: 5:00 pm to 9:00 pm
Personalized Minibar: 11:00am to 9:00pm

*24-hour notice requested for In the Raw

Vortex Pool Bar Hours

Guests are welcome to enjoy poolside dining at the Vortex Pool Bar, cocktails and American style cuisine are available.

Poolside Beverage Service : 11:00am to 5:00pm
Poolside Dining: 11:30am to 4:00pm

Activities and Retail

Guests can still enjoy a variety of activities and shopping while at the resort. In order to provide guests with exceptional service while remaining safe, we have modified our activity and retail policies. Guests are encouraged to take advantage of outdoor activities such as hiking, mountain biking and stargazing.

Activities

  • All hiking and mountain biking tours are private and limited to a maximum of four people from the same party.
  • All outdoor rental equipment is thoroughly cleaned according to CDC guidelines and Arizona state laws, including but not limited to; mountain bikes, e-bikes, helmets, binoculars, and headlamps.
  • Stargazing is available on Tuesdays and Saturdays to all guests, free of charge. Chairs will be placed apart to abide by the CDC’s social distancing guidelines. The astronomer will use alcohol wipes on the eye piece and stepstool in between each guest’s use. We are happy to accommodate private stargazing sessions upon request for a fee.
  • Camp Coyote is open for private reservations on a first-come first-served basis. Reservations are limited to four children from the same family. Please contact the Camp Counselors at ext. 6056 to make reservations.
  • Enchantment Resort pools are open. We ask guests to please help us practice physical distancing by maintaining a safe distance of 6 feet between yourselves, other guests, and team members.
  • Hiking trail access is via Enchantment Circle.

Mii amo Spa Pause & Journey

After 20 years, Mii amo has paused to undergo a journey of renewal and expansion of our treatment rooms, guestrooms, pool, boutique and Mii amo dining. Mii amo anticipates the reopening in the spring of 2022. While we are paused at Mii amo, select body treatments, skin care services, massage, mindfulness, fitness, and other experiences will be provided by the same team of caring, intuitive therapists at the Spa Suites of Boynton Canyon.

Spa and Wellbeing (Hours 8:00am – 8:30pm)

All specialty experiences at the Spa Suites at Boynton Canyon are provided by the same caring, intuitive therapists, fitness and mindfulness team members as Mii amo in the privacy of your own treatment suite. Each treatment suite has its own lounge area, changing area, fireplace, and terrace. Please call x302 for reservations.

View the full spa menu here.

  • Each Spa Suite is cleaned, sanitized, and rested after each spa service. Please bring your personal grooming products.
  • Masks are required while in the Spa Suites and guests are asked to practice social distancing by maintaining a safe distance of 6 feet between yourselves, other guests, and team members.
  • The Labyrinth, and Morning Celebration are available for all guests to enjoy. There is a $15 fee for other classes with physical distancing guidelines.

Fitness & Exercise (Hours 6:00am – 7:00pm)

Maximum Guest Capacity: 6

  • The Yoga and Movement Studio, Canyon Studio and multi-use areas feature a fitness center with a full array of cardio, strength training, mindfulness programs, and private consultation rooms.

View the Fitness & Wellbeing calendar here.

Retail

  • Retail stores are open with limited guest capacity and a brief midday pause.

Hours of Operation

Marketplace: 9:30am to 7:00pm
Maximum Guest Capacity: 4

Trail House: 7:30am to 5:00pm
Maximum Guest Capacity: 6

Forbes Sharecare Health Security Verified

Enchantment Resort has earned the Sharecare VERIFIED® with Forbes Travel Guide badge by completing – and maintaining – verification on more than 360 global health security standards. The comprehensive assessment covers:

  • Health and hygiene protocols
  • Cleaning products and procedures
  • Masks and PPE
  • Ventilation
  • Management accountability
  • Health safety communication with guests and employees

Health security verification gives you the peace of mind that Enchantment Resort is committed to expert-validated best practices for your safety and comfort.

We want to ensure your stay in Boynton Canyon is memorable and filled with adventure.

If you have any questions, please contact us directly by dialing “0” or ext. 303 for the concierge team.

The above procedures and modified programming are subject to change based on guidance from the CDC, the governor of Arizona and local health authorities.

We look forward to welcoming you to Enchantment Resort!

Reservation assistance

To modify or cancel an existing reservation, please fill out the following form and one of our team members will be in touch with you at our earliest opportunity.